Customer Support & Company Info
GenioGoods Customer Support – We’re Here to Help
Need assistance with an order, return, or product question?
At GenioGoods, we’re passionate about helping our community — whether you’re buying gamer-inspired apparel, creative gifts, or unique home décor.
We believe support should be fast, friendly, and human.
📬 Contact Options
- Contact Page: Visit Here
- Email: info@geniogoods.com
- Phone: +34 621 066 560
- WhatsApp: +1 980 203 8442
🕘 Available Monday to Saturday, 9:00 AM – 6:00 PM CET
Company Info
Company Name: GenioGoods SL
Office: Calle Robledo 1, 3C, 28039 Madrid, Spain
Business Scope:
GenioGoods SL is a registered company operating globally through our online platform, offering a curated mix of:
- Apparel & Accessories
- Gamer-inspired merchandise (GG Merch Vault)
- Wall Art
- Creative gifts
VAT / Tax ID: Provided on all invoices and checkout documentation.
Support Languages: English, Spanish, French.
💬 We’re always happy to help!
For faster replies, please use our Contact Page or message us via WhatsApp with your order number.
We reply within 24 business hours.
If you need details about returns, refunds, or shipping, please visit our Help Center or check our Refund Policy.
Let customers speak for us
Très beau rendu
Très joli idem à la photo.
BonjourTrès jolie, j'enlève une étoile car il est arrivé tordu. Cela a été la galère pour qu'il reprenne sa forme.Bonne journée
The Rolling BBQ Grill Basket works really well for grilling smaller items. It rotates smoothly and feels sturdy, and cleanup is pretty easy. Overall, it does what it promises and is a useful tool for anyone who grills often.
What I value most when shopping online is knowing there’s someone real behind the screen who actually responds. I had a question about my tracking number and got a super fast reply. The support was friendly, helpful, and made me feel at ease. I didn’t know this shop before, but after this experience, I’d definitely order again.
Very practical product, easy to take everywhere so you're never caught out when you need to charge or connect a device.
This product is perfect for protecting my MacBook. It’s of very good quality and meets my expectations perfectly.
This product meets all my expectations. Very convenient.
I was looking for an original idea for a Christmas decoration that could also be used all year long. When I saw the bonsai lamp I didn't hesitate and it was a very good choice. This lamp contributes perfectly to the relaxing atmosphere I've tried to create in my living room. A product to recommend without hesitation.
